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Leadership Trademarked is a podcast for leaders, by leaders. Whether at home, at work, or in our communities, the world around us has changed and continues to challenge us in all aspects. Hosted by Silvia, Leslie, Ros and Kevin, this show delves into the nuanced and complex world of leadership with industry experts, thought leaders, and successful business executives. As a leader, do you feel you are living up to the leadership challenge? What is your reputation as a leader? What are the tools and processes you have in your toolbox? This podcast will help you explore and finetune your leadership trademark through elevated dialogue with leaders across various industries to help you make educated decisions.
Episodes
Wednesday Sep 11, 2024
Wednesday Sep 11, 2024
In this episode, we sit down with Anthony Colvin, Manager at the renowned Toronto restaurant Kasa Moto, to explore how employee engagement is a key factor in achieving success. Anthony shares his hands-on approach to keeping both staff and customers satisfied and loyal, illustrating the ripple effect of engaged employees on customer service—whether those customers are guests, constituents, patients, or members.
This series follows a year-long exploration of leadership journeys across various industries, where we discussed the future of work, bottom-up leadership, dealing with uncertainty, and effective communication. These conversations revealed a common thread: the crucial role employee engagement plays in meeting organizational goals.
Join us as we continue to bring fresh insights and real-world strategies to help you cultivate a workplace where engagement thrives.
Tune in now and learn how taking care of your employees can ensure they take care of your customers!
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